AlumniMagnet Resources


The Alumni Relations team is happy to provide training and troubleshooting for the AlumniMagnet platform. Below are some of the sessions we offer:

Beginner Training

This training is recommended for those who are new to AlumniMagnet, or who have not been active on it in the past six months. This session is approximately one hour long and will cover topics such as Website Overview, SupportTracker Overview, Creating & Posting Events, and Creating & Sending Emails.
 

This training is available unpon request. If you or someone in your Club or Shared Interest Group is interested in taking the training, please contact Kelsey Walsh, Alumni Relations Coordinator (kwalsh@law.harvard.edu).
 

Advanced notice is required so we can grant you administrator privileges. Participants will need to have access to Zoom and Mozilla Firefox for this training.

On-Demand Trainings

In addition to the live sessions, there are several recorded on-demand training sessions available to those who have taken the Beginner Training. These sessions include:

  • Event Ticket Training

    View training. This brief on-demand session covers how to set up a ticket for an event, edit confirmation emails and RSVP questions, and put tickets behind HarvardKey to ensure only alumni and students can access the event. To view this training, you will be asked to register in Zoom, and then you will have access to the recording.

  • Refresher Training

    View training. This on-demand session is recommended for current and previous web administrators looking for a quick refresher of how the website works and the best practices for posting events and sending newsletters. To view this training, you will be asked to register in Zoom, and then you will have access to the recording.

  • New Features Training

    View training. This brief on-demand session is recommended for current web administrators looking to learn about some of the newer features included with AlumniMagnet. If you would like your Club or SIG's specific "Submit an Event" link featured in this training, please create a request on your Support Tracker. To view this training, you will be asked to register in Zoom, and then you will have access to the recording.

  • magnet.help Articles & Videos

    For those who have administrative privileges on their website, we encourage you to review the articles and video tutorials provided by AlumniMagnet. Log in to your Club/Shared Interest Group website and view these materials any time by clicking magnet.help on your administrative menu.

How to Post an Event on AlumniMagnet

Do you want to know the best way to post your event on your website? Do you have a question about cross-posting? Review this guide with frequently asked questions about posting and publicizing events.
 

Support Tracker

Each HLSA Club and SIG website has its own Support Tracker that allows you to submit questions and trouble tickets directly to HLS and AlumniMagnet staff. To learn how to use Support Tracker, please watch this brief tutorial.
 

Staff Contact

Should you have any questions about the AlumniMagnet platform, please contact Kelsey Walsh.

 

Kelsey A. Walsh
Coordinator, Alumni Relations
Harvard Law School Alumni Center
1563 Massachusetts Avenue
Cambridge, MA 02138
(t): 617.495.4827
kwalsh@law.harvard.edu